You are not logged in | Log In

Terms & Conditions

By placing an order on jmisigns.com, you agree to the following terms:

CRITICAL COLOR REPRODUCTION INFORMATION

JMI Signs utilizes a process of printing referred to as "Gang-Run Printing", which provides affordable four-color printing. Gang-run printing will group your job with other jobs allowing overall production costs and expenses to be shared with our other customers. Because of variances in vinyl, equipment, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" (as determined by generally accepted trade technical methods) is to be expected. When such a variation occurs, it will be considered acceptable performance. JMI accepts no responsibility for color variations between submitted files and the final printed piece. Under NO circumstances will a reprint be honored for color variations that have occurred during the printing process. By placing an order you are agreeing to all of our terms and conditions.

1. Quotations/Estimates

Prices posted on this website are subject to change without notice. Written estimates are good for 30 days. An estimate not accepted within 30 days may be changed.

2. Payment Terms

ALL orders must be prepaid due to the speed of our turnaround.

2. Late Payments

All payments that are not received within 30 days from when the order was placed or by agreed upon date will be assed a 20% late payment charge.

3. Orders

JMI Signs reserves the right to upgrade the coating or quantity, at no additional charge, for any product ordered (excluding mailer pieces or unless otherwise stated in the details/special instructions). JMI Signs also reserves the right to use its sole discretion in refusing to print anything it deems improper or known to be illegal. JMI Signs is not liable for any damages resulting from unwitting violation of copyright laws or illegal use of trade names or slogans. The client guarantees the legal title of all matter submitted to jmisigns.com for printing and/or publication.

4. Flyer Tagging

JMI Signs reserves the right to place a tag similar to "jmisigns.com" on the printed material unless customer states that they would prefer it not to appear when initially placing order. There will be a $25 fee assed if you elect not to have a tag placed on your print. Under no circumstances will JMI print tags on business cards or reseller accounts.

5. Current Specials

In order to receive the discounts associated with JMI "Current Specials", you must include the appropriate/relevant promotion code when placing your order. If you do not include the appropriate/relevant promotion code, you WILL NOT receive a discount and discounts will not be applied after the order has been finalized. If participating in current specials, you agree to be a member of our mailing list; if you are not already and you also agree to authorize JMI to tag your printed material (see section 4) unless otherwise agreed upon. Specials are only available to eligible customers. Specials can be updated at any time.

6. Cancellations

Cancelled orders require compensation for incurred costs and related obligations at the time of cancellation. Due to the speed of our turnaround, you may only cancel a job the same business day you place your order before our evening cutoff time of 6:00 PM CDT. A minimum charge of $35 + 3% of total job cost (includes shipping) is applied to jobs canceled. No refunds will be issued for orders cancelled. We only issue store credit.

7. General Refund Policy

Under no circumstances will JMI Printing issue a refund. We only issue store credit.

8. Credit Card Forced Refund/Chargeback Policy

All credit card issues and/or disputes on products or services purchased by your credit card authorization from jmisigns.com shall be dealt with between the customer and JMI Signs. By agreeing to these terms and conditions the customer agrees to never chargeback a purchase for any reason.

9. Store Credit

Under no circumstances will store credit be exchanged for cash. Store credit may not be combined with any current specials or other promotion.

10. Accuracy of Specifications

Quotations are based on the accuracy of the specifications provided. JMI Signs can re-quote a job at the time of submission if the art does not conform to the information on which the original estimate was based. Orders placed on jmisigns.com are to the client's knowledge correct, and there are no conditions or agreements relating to the order which are not written or accompanying said order.

11. Liability

JMI Signs liability shall be limited to the stated selling price to the customer of any defective goods, and shall in no event include special, consequential, incidental, indirect or similar damages, including without limitation, lost profits. JMI Signs warrants that every product manufactured meets the industry standard for that such product and is free of any material defect in workmanship. IT IS EXPRESSLY AGREED THAT THIS WARRANTY IS IN LIEU OF ALL WARRANTIES OF FITNESS FOR PARTICULAR USE AND MERCHANTABILITY. JMI Signs makes no other warranty and no actions or words of JMI Signs.com or its officers, employees or agents shall constitute a warranty.

12. Governing Law and Arbitration

Any dispute between any of the parties hereto or any claim by a party against another party arising out of or relating to this Agreement or any alleged breach thereof, shall be determined by arbitration in accordance with the commercial arbitration rules then in force with the American Arbitration Association. The arbitration shall be conducted in Kansas, and shall be subject to the substantive law of the State of Kansas. The decision rendered by the arbitrator shall be accompanied by a written opinion in support thereof and shall be final, conclusive and binding upon the parties in the dispute without right of appeal. Judgment upon any such decision may be entered in any court having jurisdiction thereof, or application may be made to such court for a judicial acceptance of the decision of an order of enforcement, and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses, including attorneys fees, to be paid by the parties against whom enforcement is ordered. The fees and expenses of such arbitration shall be borne by the non-prevailing party, as determined by such arbitration

13. Indemnification

The customer represents that it has the legal right to produce all printed materials ordered from JMI Signs. In the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a "Claim") is made or commenced against JMI Signs based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by JMI Signs ordered by the customer: (a) infringes any copyright, patent or other proprietary right of any person; or (b) contains matter that is libelous, slanderous, defamatory, scandalous or obscene, the customer shall indemnify and hold JMI Signs.com harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1) defending JMI Signs against any such Claim (2.) paying any judgment or award against the customer; and (3) reimbursing JMI Signs.com for any legal fees and expenses it reasonably incurs in responding.

14. Electronic Manuscripts/Images

It is the client's responsibility to maintain a copy of the original computer files, artwork and transparencies. JMI Signs is not responsible for accidental loss or damage to media supplied by the client or for errors on supplied artwork furnished by the client. Until JMI Signs.com can evaluate digital input, no claims or promises are made about our ability to work with jobs submitted in digital format, and no liability is assumed for problems that may arise. Any additional translating, editing, or programming needed to utilize client-supplied files will be charged at our current rates. JMI Signs does not archive your work for longer than it takes to produce the final product. Please save your work!

15. Alterations/Corrections

Client alterations must be specified in writing and must include all corrections or changes from the original specifications. Such work will be charged at our current design rates of $60/hour.

16. Prepress Proofs

When ordered by the customer, JMI Signs will submit color proofs for the customer's review and approval for a fee of $100. A minimum shipping charge of $25 is required to send a proof via express air shipping. To request a proof you must notify us by phone or e-mail. Proofs must be returned to JMI Signs.com marked "OK" or "Revised Proof Required" and signed by the customer. Until the proof is returned, no additional work will be performed. JMI Signs.com will not be responsible for undetected production errors if:

  • Proofs are waived by the client,
  • The work is printed per the client's written OK, or
  • Requests for changes are communicated verbally

All requests for changes of any kind must be made in writing to avoid mistakes.

17. Color Proofing

Because of differences in equipment, paper, inks, and other conditions between color proofing and production pressroom operations, a "pleasing color" variation between color proofs and the completed job (as determined by generally accepted trade technical methods) is to be expected. When such a variation occurs, it will be considered acceptable performance.

18. Overruns/Underruns

JMI Signs will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. The generally accepted trade practice is plus or minus 5%.

19. Delivery/3rd Party Shipping/Pickup

Charges for delivery of materials and supplies from the client or the client's supplier to JMI Signs are not included in quotations unless specified. JMI Signs is not responsible for delays and/or damage incurred during shipping. Title for finished work passes to the customer upon delivery to the carrier at shipping point; or upon mailing of invoices for the finished work or its segments, whichever comes first. If the "pickup" option is selected when the order is originally placed you will have 15 calendar days to retrieve materials. If more than 15 calendar days elapses the order is considered abandoned and JMI Signs may discard materials, unless otherwise agreed upon in writing.

20. Claims

Claims for defects, damages, or shortages must be made by the client in writing no later than 10 calendar days after delivery. If no such claim is made, JMI Signs and the client will understand that the job has been accepted. By accepting the job, the client acknowledges that JMI Signs performance has fully satisfied all terms, conditions and specifications. Any disputes on products or services purchased by your credit card authorization from JMI Signs shall be dealt with between the customer and JMI Signs.com.

21. Right to Subcontract

JMI Signs shall have the right to assign any portion of the work required to another contractor.

22. Workmanship Guarantee

We guarantee all orders to be within "gang run" specs and to be free of defects in workmanship. If any order does not match the generally accepted trade standards, we will reprint the order or issue the customer a credit at our discretion.

*Gang run important information:

  1. All printing is done at night (10PM-2AM) Monday-Friday, so turnaround is based from when we begin printing not when you submitted your artwork.
  2. When placing an order we will print the corresponding size that is selected unless otherwise stated in the details/special instructions.
  3. When placing a run order your final piece MAY be 1/16th to 1/8th" smaller or larger than actual order size (excluding items smaller than 1/8 Page).
  4. When placing a order your final piece MAY be cut slightly uneven, 0 to 10 degree shifts are considered acceptable.
  5. When reordering, colors MAY be slightly different then original order. (unless a hard proof is purchased and color matching is purchased for an additional fee).
  6. If files are submitted and do not meet our bleed specifications, JMI Signs reserves the right to add a border to the file(s).
  7. If files are submitted in RGB mode, you are authorizing JMI Signs to convert the file(s) to CMYK mode. (converting files from RGB to CMYK may cause color shifting)
  8. If we only receive one file for an order, we will assume that file is to be used for printing on both sides, unless otherwise stated.
  9. We will NOT accept files that are emailed. All orders MUST be placed through the website.

23. Reprints

If for any reason we must reprint a project, we MUST use the original files uploaded. Under no circumstances will we accept new files for the reprint.

24. Turnaround Estimate

If a customer places a rush order, their job will be placed on the run "next in line" for print. Rush printing should NOT be construed as a guarantee and does not apply to any additional production. Additional production includes, but is not limited to folding, scoring, perforating, die-cutting and drilling. (please see section 19., sub category a. for more information on when printing occurs.

Printing turnaround times listed from clicking the link below are only estimates. At JMI Signs.com discretion, if an order is not ready to ship within the timeframe listed for your product, JMI Signs.com may issue a store credit of 10% of the printing cost towards the customer's next order, but the customer must request this credit. Resellers do not qualify for store credit. Exceptions to the issuance of store credit include, but are not limited to equipment failure/power outages, 3rd party shipping errors and "acts of god".

These turnaround times do not apply to folding, scoring, die cutting, or any other jobs that require any production besides printing and basic cutting.

25. Privacy Statement

Any information JMI Signs collects from order processing or from any inquiries is not shared with any other company. Your information is only used for contact, current special notification, billing, and shipping purposes only.

26. Samples

JMI Signs may use your product for samples or advertising purposes.

27. Billing

Your credit card bill will read "JMI Signs".

28. Billing Penalties

There will be a $25 charge for all returned checks.

29. Inkjet Proofs

Inkjet and laser prints are known to look substantially different than offset printing. We offer quick turnaround and low prices by printing to a "pleasing color" standard, using standard ink densities. There is no guarantee that your finished piece will match your printed proof. This is due to the varying results from different output devices including inkjet printers, continuous tone proofing devices, and film-based proofs.

30. Changes to our Terms & Conditions Policy

JMI Signs.com may change, modify, add or remove portions of this policy at any time, and any changes will become effective immediately upon being posted unless we state otherwise. This policy was last changed on March 11th, 2007.